Terms and conditions

TERMS & CONDITIONS

Welcome to ZASHPAL. These Terms & Conditions govern your access to and use of our website, mobile services, products, and related platforms. By accessing, browsing, registering, placing an order, submitting your information, or using any of our services, you agree to be bound by these Terms & Conditions.

1. Acceptance of Terms

By interacting with our platform or submitting your contact information, you consent to receive transactional messages, service notifications, authentication messages (OTP), and promotional communications via SMS, RCS, or other supported messaging channels.

2. Communication Consent

By interacting with our platform, creating an account, placing an order, participating in promotions, or submitting your contact information, you expressly consent to receive:

  • Transactional messages
  • Service notifications
  • Order updates
  • Authentication and security messages (OTP)
  • Customer support communications
  • Promotional and marketing communications

These communications may be delivered through SMS, RCS, WhatsApp, email, phone calls, or any other supported communication channels. Standard carrier or data charges may apply. You may opt out of promotional communications at any time; however, essential transactional and service-related communications may still be sent when necessary.

3. Product Information

We strive to ensure that all product descriptions, pricing, images, specifications, and availability information are accurate. However:

  • Product colors may vary slightly due to screen settings and photography.
  • Availability is subject to stock levels.
  • Minor variations in design, packaging, or appearance may occur.

ZASHPAL reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Orders & Acceptance

All orders are subject to verification, stock availability, and acceptance by ZASHPAL.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Request additional verification before processing an order.
  • Cancel orders suspected of fraudulent activity.

5. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Payment must be completed through approved payment methods available at checkout.
  • In case of pricing errors, ZASHPAL reserves the right to cancel affected orders and issue appropriate refunds where applicable.

6. Shipping & Delivery

We aim to deliver orders within the estimated timelines; however, delivery schedules may vary due to:

  • Location and logistics constraints
  • Weather conditions
  • Public holidays
  • Transportation disruptions
  • Circumstances beyond our reasonable control

Delivery dates are estimates and are not guaranteed.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Customers are encouraged to review the policy before making a purchase.

8. User Responsibilities

Users agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of account credentials.
  • Use the website only for lawful purposes.
  • Refrain from any activity that may disrupt website operations or compromise security.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Designs
  • Text
  • Videos
  • Software and website content

are the exclusive property of ZASHPAL and are protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, modification, or commercial use is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, ZASHPAL shall not be liable for:

  • Indirect or consequential losses
  • Business interruption
  • Loss of profits or data
  • Delays in delivery
  • Website downtime
  • Technical failures
  • Events beyond our reasonable control

11. Privacy

Your use of our services is also governed by our Privacy Policy. By using our platform, you consent to the collection, storage, and use of information as described therein.

12. Changes to Terms

ZASHPAL reserves the right to modify, update, or revise these Terms & Conditions at any time. Updated versions will be posted on this website and become effective immediately upon publication

13. Contact Information

For any questions, concerns, or support regarding these Terms & Conditions, please contact us:

Phone / WhatsApp: +91 9046004952 / +91 9046004953
Email: Helpdesk@zashpal.com

Store Locations:
Forbesganj | Supaul | Raniganj

By continuing to access or use our website and services, you acknowledge and agree to these Terms & Conditions.

ZASHPAL – Premium Family Fashion for Every You.